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Core Values

At Cheswold Park, every decision we make is supported by our core values.
These values create the foundation for our care services and our team member engagement.

PEOPLE
& FAMILIES
  • Put the people we serve, their families and friends at the heart of everything we do

  • Make their experience and perception of what we deliver a central measure of our success in the delivery of care and achievement of outcomes that matter to them

  • Harness and value the experience, expertise and opinions of the people we serve and their families in their own care and within service transformation

MIND
& BODY
  • Demonstrate commitment to caring equally about mental and physical well-being

  • Deliver training for patients, families and staff on mental & physical healthcare

  • Promote a workplace culture where health & well-being is promoted

CARE
& COMPASSION
  • Demonstrate our compassion and caring through our action and words

  • Be friendly, kind and considerate towards those we serve, families and each other

  • Be a fair and diverse organization where everyone counts

  • Meet people’s needs for information & involvement in care & treatment decisions

DIGNITY
& RESPECT
  • Be polite and courteous in our communications and actions

  • Recognise and value uniqueness and diversity

  • Be sincere, honest and constructive in giving and receiving, feedback

  • Maintain a professional attitude and appearance

  • Be relentless in our drive to reduce restrictive interventions including investing in initiatives that increase safety and reduce coercion, restraint and seclusion

  • Invest and train staff in de-escalation and positive behavioural support

HONESTY & TRANSPARENCY
  • Meet people’s needs for information and involvement in all care, treatment and support decisions

  • Lead and act with integrity in all we do

  • Uphold the duty of candour

  • Have a robust approach to learning from our mistakes

  • Lead improvements based on understanding outcomes across pathways of care