Core Values
At Cheswold Park, every decision we make is supported by our core values.
These values create the foundation for our care services and our team member engagement.
PEOPLE
& FAMILIES
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Put the people we serve, their families and friends at the heart of everything we do
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Make their experience and perception of what we deliver a central measure of our success in the delivery of care and achievement of outcomes that matter to them
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Harness and value the experience, expertise and opinions of the people we serve and their families in their own care and within service transformation
MIND
& BODY
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Demonstrate commitment to caring equally about mental and physical well-being
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Deliver training for patients, families and staff on mental & physical healthcare
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Promote a workplace culture where health & well-being is promoted
CARE
& COMPASSION
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Demonstrate our compassion and caring through our action and words
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Be friendly, kind and considerate towards those we serve, families and each other
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Be a fair and diverse organization where everyone counts
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Meet people’s needs for information & involvement in care & treatment decisions
DIGNITY
& RESPECT
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Be polite and courteous in our communications and actions
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Recognise and value uniqueness and diversity
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Be sincere, honest and constructive in giving and receiving, feedback
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Maintain a professional attitude and appearance
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Be relentless in our drive to reduce restrictive interventions including investing in initiatives that increase safety and reduce coercion, restraint and seclusion
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Invest and train staff in de-escalation and positive behavioural support
HONESTY & TRANSPARENCY
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Meet people’s needs for information and involvement in all care, treatment and support decisions
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Lead and act with integrity in all we do
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Uphold the duty of candour
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Have a robust approach to learning from our mistakes
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Lead improvements based on understanding outcomes across pathways of care